FAQs

General

A subscription includes instant access to 125+ puzzles, continued puzzle deliveries, printable puzzles, special seasonal content, web and app access, and so much more! Want additional details? Find out here.
Hidden Pictures Digital Play features 3 core types of Hidden Pictures puzzles:
  1. Full-color Hidden Pictures puzzles, each with a minimum of 15 hidden objects to find. Each puzzle pack contains 5 full-color Hidden Pictures puzzles.
  2. Hidden Pictures Super Challenge Puzzles, which are black and white, making the objects harder to find! Super Challenges are unlocked only after completing the 5 full-color puzzles in each pack.
  3. Hidden Pictures Puzzle Races - Find the hidden objects as they race by! These new puzzles add an element of difficulty by scrolling as you see how many times you can find the same object in the image.

We're dedicated to creating the best product for your child, and our subscription cost reflects the value our product provides. Our editors draw from years of experience and research to create experiences that are not only FUN, but also help kids learn and grow! Our kids puzzles are expertly crafted for meaningful benefits and maximum fun! When players succeed at Hidden Pictures puzzle play, they're rewarded with more exciting puzzle challenges! This “intrinsic motivation” builds persistence, resilience and a sense of accomplishment.

At Highlights, we guarantee that your child will never see an ad in any of our products and that we won't sell or share your child's data. You can stop the subscription at any time if you don't like it, but we hope you'll agree that the experience is worth the price.

Hidden Pictures Digital Play subscriptions are separate from any subscription you may have to a Highlights print product. We do not bundle with print products at this time, but be sure to sign up for our emails on Highlights.com to be the first to hear about new promotions and offers!
HiddenPictures.com is a different experience from Highlights.com. Therefore, you will need to set up a new account even if you have one on Highlights.com. You'll need to enter your payment information on HiddenPictures.com to purchase a subscription to Hidden Pictures Digital Play.
Highlights is a beloved global media brand dedicated to inspiring children to become Curious, Creative, Caring and Confident individuals. Through print products and online kids games that encourage thinking, creativity, self-expression and respect, Highlights helps kids build literacy, and other school and life skills, all while having fun. Highlights' magazines, kids puzzle book clubs, apps, activity packs and more bring your family “Fun with a Purpose,” anytime, anywhere. To learn more and to connect with Highlights, visit Highlights.com.
Our editors and puzzle experts specially craft games for kids to play that promote cognitive development and life skills through FUN! Click here to learn more.

Gameplay

If you're not subscribed to Hidden Pictures Digital Play, you can only access a limited number of free puzzles. To unlock more, subscribe now!

If you are a subscriber and seeing locked puzzles, these will unlock as you continue to play puzzles.

Hidden Pictures Super Challenge puzzles are black and white puzzles that can be unlocked once a player completes the 5 full-color puzzles in each puzzle pack. Completion of a puzzle is indicated by a minimum of 1 star on each puzzle.
Hidden Pictures Puzzle Races are new puzzles that scroll as you search for the hidden objects. Challenging, yet oh-so-fun! There is one Hidden Pictures Puzzle Race per world.
Yes! If you created an account and subscribed to Hidden Pictures Digital Play, you can log in to the web experience to find exclusive printable puzzles! For more paper and pencil fun, check out Hidden Pictures puzzle books!
Yes. Is an object hidden a little too well? Click on the object in the object bar, then click on the hint button (the question mark). It will then illuminate the area where the object is hidden.
Yes! On the mobile app, simply use two fingers in a pinching motion to zoom in and out. If you're on the website, click on the zoom buttons and move your cursor in the direction you wish to navigate.
Once you've created an account, you can log in on the website or the mobile app to continue your puzzle fun anytime, anywhere.

My Account

Sign in to your account to manage your personal information, payment and subscription.
You can reset your password by visiting this page and selecting Forgot Password?
You may have accidentally signed up both through HiddenPictures.com and the app store. To cancel your app subscription, follow these Apple or Android instructions, depending on your device type.

Technical Support

Our website supports Safari, Chrome, Firefox, Edge and Internet Explorer 11 browsers. Minimum device requirements are as follows for mobile devices:
  • iOS - 64-bit iPhones and iPads, running iOS version 9 and above (iPhone 5s and iPad Air/iPad Mini 2)
  • Android - Minimum of 2GB RAM running Android OS 6 and above
To find your operating system or platform version, please locate the settings section of your browser or mobile device. Once you have found the listed operating system and version, please see the device requirements to ensure that Hidden Pictures Digital Play is supported.
You must be connected to the internet to play on the web at HiddenPictures.com. But in the app on your mobile device, you can download puzzles for later offline play.

Membership & Billing

If you signed up on HiddenPictures.com, please log in and visit your account settings to make subscription changes.

If you signed up via iTunes, you will need to do the following:

  • Enter the Settings section of your phone
  • Scroll down and click on iTunes & App Store
  • Click on your Apple ID at the top
  • Click view Apple ID
  • Click on the subscription that you wish to manage. (If you do not see the subscription listed here, please confirm that you are logged into the proper Apple ID associated with the subscription.)

If you signed up via the Google play store, please do the following:

  • Visit the Google Play store and select Menu
  • Select the Subscriptions option and then select the subscription you wish to manage.

We hope you thoroughly enjoy your Hidden Pictures Digital Play subscription. However, we understand if you wish to cancel for any reason. If you were not satisfied with your experience, please let us know. Feedback helps us improve our products.

If you signed up through HiddenPictures.com, you may cancel your monthly subscription at any time, and your cancellation will take effect at the beginning of your next renewal term. You will have access to your puzzles for the remainder of the term you have paid for. We cannot make retroactive adjustments, so be sure to cancel your subscription at least 24 hours before your renewal date in order to avoid being charged for the next month. Your renewal date can be located in your Account Settings.

Refunds are not available for annual subscriptions.

If you signed up through iTunes or the Google Play store and believe that you should receive a refund, you will need follow Apple or Google Play's refund instructions. No cancellation of the current subscription is allowed during active subscription period and subscriptions will automatically renew at the original price unless auto renew is turned off at least 24 hours before the end of the current period.

We accept all major U.S. credit cards.
Hidden Pictures Digital Play subscriptions are currently available only within the U.S. We hope to bring subscriptions to puzzlers in other countries soon!

Data & Privacy

Our Terms of Service and Privacy Policy can be found here.
Please see our Privacy Policy for details on what user information we capture, and how you may review and request an update to your data.
Hidden Pictures Digital Play!